You know what’s dumb? Putting a “Prove you aren’t a robot” widget on your invoice payment flow. Imagine for a moment that you’re a service provider and you’ve done some work for someone. You send them an invoice, and now they want to pay you some money. With me on this hypothetical journey? Good. Now.Continue reading “Capture *This*”
Tag Archives: robots
I Hate Your Bot
I dunno, something like a year ago, a guy I know started retweeting a client of his who was working on building a chatbot platform. Now, let’s be honest: in customer facing positions, a lot of interactions are going to be the same. People are way more similar than they are different, and so if oneContinue reading “I Hate Your Bot”